Booking Conditions and Cancellation Policy

Aparthotel Costa Encantada

Check-in: from 16:00
Check-out: maximum 10:00

Minimum stay on the all inclusive basis: 6 nights.

Services with additional costs (please ask at Reception for prices):

• Sauna
• Safety deposit boxes
• Drinks are not included on half board or full board basis.

Pets

No animals allowed.

Cleaning

Daily cleaning (except kitchen and garbage collection)

Children

• Children under the age of 2 stay free of charge
• Cots are subject to availability and must be confirmed on booking.

Payments and Cancellation Policy

• Free cancellation rate: No amount will be charged at the time of booking. Pay for the entire stay at the hotel.
• Flexible non-refundable rate: Full payment for the stay must be made at the time of booking. A link will be sent to you to proceed with the payment of the total amount of the booking. 1 free change of dates is allowed. No cancellation allowed.
• Tourist tax: 1,00€/day and per person, maximum 7 days, and for over 17 year old. From October 1st 2021, the update of the tourist tax comes into effect and the new rate will be 1,32€/day and person.
• Credit card accepted: Visa, Mastercard, and Maestro.

Hotel Marsol

Check-in: from 14:00
Check-out: maximum 12:00

Services with additional costs (please ask at Reception for prices)

• Indoor covered parking: Parking is subject to availability due to limited spaces. Located at 500m. from the hotel.
• Drinks are not included on half board or full board basis.

Children

• Children under the age of 2 stay free of charge.
• Cots are subject to availability and must be confirmed on booking.

Pets

• We accept dogs (maximum weight 7kg), on request, with an additional daily charge.
• Dogs are allowed in common areas, always bound and accompanied by the owners, except in the pool and the restaurant.
• They cannot be stay alone in the room.

Payments and Cancellation Policy

• Free cancellation rate: No amount will be charged at the time of booking. Pay for the entire stay at the hotel.
• Flexible non-refundable rate: Full payment for the stay must be made at the time of booking. A link will be sent to you to proceed with the payment of the total amount of the booking. 1 free change of dates is allowed. No cancellation allowed.
• Tourist tax: 1,00€/day and per person, maximum 7 days, and for over 17 year old. From October 1st 2021, the update of the tourist tax comes into effect and the new rate will be 1,32€/day and person.
• Credit card accepted: Visa, Mastercard, and Maestro

Apartaments Blau

Check-in: from 16:00
Check-out: maximum 10:00

Services with additional costs (please ask at Reception for prices):

• Safety deposit boxes
• Washer

Pets

No animals allowed.

Cleaning

Cleaning during your stay (in base 7 days):

• 1 cleaning
• 3 change of towels
• 1 change of sheets

Children

• Children under the age of 2 stay free of charge.
• Cots are subject to availability and must be confirmed on booking.

Payments and Cancellation Policy

• Free cancellation rate: No amount will be charged at the time of booking. Pay for the entire stay at the hotel.
• Flexible non-refundable rate: Full payment for the stay must be made at the time of booking. A link will be sent to you to proceed with the payment of the total amount of the booking. 1 free change of dates is allowed. No cancellation allowed.
• Tourist tax: 0,50€/day and per person, maximum 7 days, and for over 17 year old. From October 1st 2021, the update of the tourist tax comes into effect and the new rate will be 0,66€/day and person.
• Credit card accepted: Visa, Mastercard, and Maestro.
• The security deposit is €100 cash per apartment, given at the time of arrival and is refunded upon departure after checking that the apartment is in good condition.

Apartaments Condado

• Check-in: from 17:00
• Check-out: maximum 10:00

Services with additional costs (please ask at Reception for prices):

• Washer and dryer

Pets

No animals allowed.

Cleaning

Cleaning during your stay (in base 7 days):

• 1 cleaning
• 3 change of towels
• 1 change of sheets

Children

• Children under the age of 2 stay free of charge.
• Cots are subject to availability and must be confirmed on booking.

Payments and Cancellation Policy

• Free cancellation rate: No amount will be charged at the time of booking. Pay for the entire stay at the hotel.
• Flexible non-refundable rate: Full payment for the stay must be made at the time of booking. A link will be sent to you to proceed with the payment of the total amount of the booking. 1 free change of dates is allowed. No cancellation allowed.
• Tourist tax: 0,50€/day and per person, maximum 7 days, and for over 17 year old. From October 1st 2021, the update of the tourist tax comes into effect and the new rate will be 0,66€/day and person.
• Credit card accepted: Visa, Mastercard, and Maestro.
• The security deposit is €100 cash per apartment, given at the time of arrival and is refunded upon departure after checking that the apartment is in good condition. You can’t pay by card.