Booking Conditions and Cancellation Policy

Aparthotel Costa Encantada

Check-in: from 16:00
Check-out: maximum 10:00

Minimum stay on the all inclusive basis: 6 nights.

Services with additional costs (please ask at Reception for prices):

  • Sauna
  • Safety deposit boxes
  • Drinks are not included on half board or full board basis.

Pets

No animals allowed.

Cleaning

Daily cleaning (except kitchen and garbage collection)

Children

  • Children under the age of 2 stay free of charge
  • Cots are subject to availability and must be confirmed on booking.

Payments and Cancellation Policy

  • Free cancellation rate: No amount will be charged at the time of booking. Pay for the entire stay at the hotel.
  • Flexible non-refundable rate: Full payment for the stay must be made at the time of booking. A link will be sent to you to proceed with the payment of the total amount of the booking. 1 free change of dates is allowed. No cancellation allowed.
  • Tourist tax: 1,00€/day and per person, maximum 7 days, and for over 17 year old. From October 1st 2021, the update of the tourist tax comes into effect and the new rate will be 1,32€/day and person.
  • Credit card accepted: Visa, Mastercard, and Maestro.

Hotel Marsol

Check-in: from 14:00
Check-out: maximum 12:00

Services with additional costs (please ask at Reception for prices)

  • Indoor covered parking: Parking is subject to availability due to limited spaces. Located at 500m. from the hotel.
  • Drinks are not included on half board or full board basis.

Children

  • Children under the age of 2 stay free of charge.
  • Cots are subject to availability and must be confirmed on booking.

Pets

  • We accept dogs (maximum weight 7kg), on request, with an additional daily charge.
  • Dogs are allowed in common areas, always bound and accompanied by the owners, except in the pool and the restaurant.
  • They cannot be stay alone in the room.

Payments and Cancellation Policy

  • Free cancellation rate: No amount will be charged at the time of booking. Pay for the entire stay at the hotel.
  • Flexible non-refundable rate: Full payment for the stay must be made at the time of booking. A link will be sent to you to proceed with the payment of the total amount of the booking. 1 free change of dates is allowed. No cancellation allowed.
  • Tourist tax: 1,00€/day and per person, maximum 7 days, and for over 17 year old. From October 1st 2021, the update of the tourist tax comes into effect and the new rate will be 1,32€/day and person.
  • Credit card accepted: Visa, Mastercard, and Maestro

Apartaments Blau

Check-in: from 16:00
Check-out: maximum 10:00

Services with additional costs (please ask at Reception for prices):

  • Safety deposit boxes
  • Washer

Pets

No animals allowed.

Cleaning

Cleaning during your stay (in base 7 days):

  • 1 cleaning
  • 3 change of towels
  • 1 change of sheets

Children

  • Children under the age of 2 stay free of charge.
  • Cots are subject to availability and must be confirmed on booking.

Payments and Cancellation Policy

  • Free cancellation rate: No amount will be charged at the time of booking. Pay for the entire stay at the hotel.
  • Flexible non-refundable rate: Full payment for the stay must be made at the time of booking. A link will be sent to you to proceed with the payment of the total amount of the booking. 1 free change of dates is allowed. No cancellation allowed.
  • Tourist tax: 0,50€/day and per person, maximum 7 days, and for over 17 year old. From October 1st 2021, the update of the tourist tax comes into effect and the new rate will be 0,66€/day and person.
  • Credit card accepted: Visa, Mastercard, and Maestro.
  • The security deposit is €100 cash per apartment, given at the time of arrival and is refunded upon departure after checking that the apartment is in good condition.

Apartaments Condado

  • Check-in: from 17:00
  • Check-out: maximum 10:00

Services with additional costs (please ask at Reception for prices):

  • Washer and dryer

Pets

No animals allowed.

Cleaning

Cleaning during your stay (in base 7 days):

  • 1 cleaning
  • 3 change of towels
  • 1 change of sheets

Children

  • Children under the age of 2 stay free of charge.
  • Cots are subject to availability and must be confirmed on booking.

Payments and Cancellation Policy

  • Free cancellation rate: No amount will be charged at the time of booking. Pay for the entire stay at the hotel.
  • Flexible non-refundable rate: Full payment for the stay must be made at the time of booking. A link will be sent to you to proceed with the payment of the total amount of the booking. 1 free change of dates is allowed. No cancellation allowed.
  • Tourist tax: 0,50€/day and per person, maximum 7 days, and for over 17 year old. From October 1st 2021, the update of the tourist tax comes into effect and the new rate will be 0,66€/day and person.
  • Credit card accepted: Visa, Mastercard, and Maestro.
  • The security deposit is €100 cash per apartment, given at the time of arrival and is refunded upon departure after checking that the apartment is in good condition. You can’t pay by card.