Privacy Policy
Confidentiality and security are primary values of MONJORA, SA and, consequently, we assume the commitment to guarantee the privacy of the User at all times and not to collect unnecessary information. Next, we provide you with all the necessary information about our Privacy Policy in relation to the personal data we collect, explaining:
Who is responsible for processing your data.
For what purposes we collect the data we request.
What is the legitimacy for its treatment.
How long do we keep them for?
To which recipients your data is communicated.
What are your rights.
RESPONSIBLE: see data in the header.
PURPOSES, LEGITIMATION AND CONSERVATION of the processing of data sent through:
Contact Form.
Purpose: Provide a means for you to contact us and answer your requests for information, as well as send you communications about our products, services and activities, including by electronic means (email, SMS, WhatsApp), if you check the box acceptance.
Legitimation: The user's consent when requesting information through our contact form and when checking the acceptance box for sending information.
Conservation: Once your request has been resolved through our form or answered by email, if you have not generated a new treatment, and if you have agreed to receive commercial mailings, until you request their cancellation.
Sending emails.
Purpose: Answer your requests for information, respond to your requests and answer your queries or doubts. In case of receiving your Curriculum Vitae, your personal and curricular data may be part of our databases to participate in our present and future selection processes.
Legitimation: The user's consent when requesting information through the email address or sending us their data and CV to participate in our selection processes.
Conservation: Once your request is answered by email, if you have not generated a new treatment. In the case of receiving your CV, your data may be kept for a maximum year for future selection processes.
Obligation to provide us with your personal data and consequences of not doing so.
The provision of personal data requires a minimum age of 14 years, or where appropriate, have sufficient legal capacity to contract.
The personal data requested is necessary to manage your requests, register you as a user and/or provide you with the services you may contract, so if you do not provide them to us, we will not be able to serve you correctly or provide you with the service you have requested.
In any case, we reserve the right to decide whether or not to include your personal data and other information in our databases.
RECIPIENTS OF YOUR DATA.
Your data is confidential and will not be transferred to third parties, unless there is a legal obligation.
RIGHTS IN RELATION TO YOUR PERSONAL DATA.
Anyone can withdraw their consent at any time, when it has been granted for the processing of their data. In no case, the withdrawal of this consent conditions the execution of the subscription contract or the relationships generated previously.
Likewise, you can exercise the following rights:
Request access to your personal data or its rectification when they are inaccurate.
Request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Request the limitation of your treatment in certain circumstances.
Request opposition to the processing of your data for reasons related to your particular situation.
Request the portability of the data in the cases provided for in the regulations.
Other rights recognized in the applicable regulations.
Where and how to request your Rights: By writing to the person in charge at your postal or electronic address (indicated in section A), indicating the reference "Personal Data", specifying the right that you want to exercise and with respect to what personal data.
In case of disagreements with the company in relation to the processing of your data, you can file a claim with the Data Protection Agency (www.agpd.es).
SECURITY OF YOUR PERSONAL DATA
In order to safeguard the security of your personal data, we inform you that we have adopted all the necessary technical and organizational measures to guarantee the security of the personal data provided from its alteration, loss and unauthorized treatment or access.
UPDATING YOUR DATA
It is important that in order for us to keep your personal data updated, you inform us whenever there has been any change in them, otherwise, we are not responsible for their veracity.
We are not responsible for the privacy policy regarding the personal data that you may provide to third parties through the links available on our website.
This Privacy Policy can be modified to adapt to changes that occur on our website, as well as legislative or jurisprudential changes on personal data that appear, so it requires reading, each time you provide us with your data through this website.
QUALITY POLITICS
The MARSOL HOTELS & RESORTS GROUP offers accommodation and restaurant services within the municipality of Lloret de Mar. We are aware of the growing competitiveness of the tourism sector in our population and in its surroundings, which is why we consider that the tool that has to allow us to differentiate ourselves is, without a doubt, that of quality.
With this, we seek the maximum satisfaction of our clients, offering a service according to their needs, selecting the best products and giving a balanced quality-price ratio.
To achieve our goals and objectives
We all have to get involved and be aware of this, which is why we have a team of qualified professionals with a true dedication to service and fully identified with our company policy. We believe that our quality management system must be present in each of the processes of our organization and it is our staff who must assume this as their own, achieving involvement and teamwork.
The continuous improvement of our facilities and our service, as well as adequate environmental management, are the strengths on which our quality system is based.
Our business commitment
It is based on the premise of meeting the expectations of our customers and complying with the legal requirements applicable to our activity, as well as the quality standards of the reference standards.
Responsibility for achieving the Quality Policy is shared, its principles are reviewed periodically, and it is communicated and made available to the interested parties.