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Legal Note

QUALITY POLICY, LEGAL NOTICE AND PRIVACY POLICY

QUALITY POLICY

The MARSOL HOTELS & RESORTS GROUP offers accommodation and catering services within the municipality of Lloret de Mar. We are aware of the growing competitiveness of the tourism sector in our population and in its environment, so we consider that the tool that must allow us to differentiate ourselves is, undoubtedly, the quality. In this way we seek the maximum satisfaction of our customers, offering a service according to their needs, selecting the best products and giving a balanced value for money. In order to achieve our goals and goals We all have to get involved and be aware of this, which is why we have a team of qualified professionals with a true vocation for service and fully identified with our company policy. We believe that our quality management system must be present in each of the processes of our organization and it is our staff who must assume this as their own, achieving involvement and teamwork. The continuous improvement of our facilities and our service, as well as proper environmental management, are the strengths on which our quality system is based. Our business commitment is based on the satisfaction of our customers’ expectations and compliance with the legal and applicable requirements of our activity, as well as the quality standards of the reference standards. The responsibility for the achievement of the Quality Policy is shared, being its principles regularly reviewed, communicating it and at the disposal of the interested parties.

LEGAL WARNING

This website is the property of MONJORA, S.A. with NIF A17115239 and address at NICOLAU FONT I MAIG, 2 (17310 Lloret de Mar) registered in the Commercial Register of Girona with the following data: Volume 522 Book 425 Section 3ª Folio 69. For any question or proposal, contact us in the e-mail: info@marsolhotels.com This Web page is governed by the regulations exclusively applicable in Spain, being subject to it, both national and foreign who use this Web. The access to our web page by the USER is free and is conditioned to the previous reading and full, express and unreserved acceptance of these GENERAL TERMS OF USE in force at the time of access, please read. carefully. The USER when using our portal, its contents or services, accepts and expressly submits to the general conditions of use of it. If the user does not agree with the present conditions of use, he must refrain from using this portal and operating through it. At any time we may modify the presentation and configuration of our Web, expand or reduce services and even delete it from the Network, as well as the services and contents provided, all of this unilaterally and without prior notice.

A. INTELLECTUAL PROPERTY

All content, texts, images, brands and source codes are our property or those of third parties to whom they have acquired their exploitation rights, and are protected by Intellectual and Industrial Property rights. The user only has the right to a private, non-profit use of the same, and needs express authorization to modify, reproduce, exploit, distribute or exercise any rights belonging to their owner.

B. TERMS OF ACCESS

Access to our website is free and does not require prior subscription or registration. The sending of personal data implies the express acceptance by the USER of our privacy policy. The user must access our website in accordance with good faith, the rules of public order and these General Conditions of Use. Access to our website is carried out under the own and exclusive responsibility of the user, who will be liable in any case for any damages that he or she may cause to third parties or ourselves. Given the inability to control with respect to the information, contents and services contained in other web pages that can be accessed through the links that our web page may make available, we inform you that we are exempt from any liability for damages of any kind that could be derived from the use of these web pages, alien to our company, by the user.

C. PRIVACY POLICY

Confidentiality and security are fundamental values ​​of MONJORA, S.A. and, consequently, we are committed to guaranteeing the privacy of the User at all times and not collecting unnecessary information. Next, we provide you with all the necessary information about our Privacy Policy in relation to the personal data we collect, explaining: Who is responsible for the processing of your data. For what f

We collect the data we request from you. What is the legitimation for its treatment? For how long we keep them. To which recipients your data is communicated. What are your rights?

RESPONSIBLE: See data in the heading.

PURPOSES, LEGITIMATION AND CONSERVATION of the treatments of the data sent through: Contact Form. Purpose: To provide you with a means for you to contact us and answer your information requests, as well as send you communications about our products, services and activities, including by electronic means (email, SMS, whatsApp), if you tick the box of acceptance Legitimation: The consent of the user to request information from us through our contact form and by ticking the acceptance box for sending information. Conservation: Once your request is resolved through our form or answered by email, if you have not generated a new treatment, and in case you have accepted to receive commercial submissions, until you request the cancellation of them. Sending emails. Purpose: Answer your requests for information, answer your requests and answer your queries or doubts. If you receive your CV, your data and CV may be incorporated into our databases to participate in our present and / or future selection processes. Legitimation: The consent of the user to request information through the email address or send us the CV. Conservation: Once your request is answered by email, if you have not generated a new treatment. If you receive your CV, your data may be kept for a maximum of 1 year for future selection processes. Obligation to provide us with your personal data and consequences of not doing so. The provision of personal data requires a minimum age of 14 years, or, where appropriate, sufficient legal capacity to contract. The personal data requested are necessary to manage your requests, register as a user and / or provide the services that you can contract, so if you do not provide them, we will not be able to to attend you properly or to provide the service you have requested. In any case, we reserve the right to decide on the incorporation or not of your data and other information in our databases.

RECIPIENTS OF YOUR DATA
Your data is confidential and will not be transferred to third parties, unless there is a legal obligation.

RIGHTS REGARDING YOUR PERSONAL DATA.
Anyone can withdraw their consent at any time, when the same has been granted for the processing of their data. In any case, the withdrawal of this consent conditions the execution of the subscription contract or the relationships generated previously. You can also exercise the following rights: Request access to your personal data or rectification when inaccurate. Request their deletion when, among other reasons, the data is no longer needed for the purpose for which they were collected. Request the limitation of their treatment in certain circumstances. Request opposition to the processing of your data for reasons related to your particular situation. Request the portability of the data in the cases provided for in the regulations. Other rights recognized in the applicable regulations. Where and how to request your Rights: By writing to the person in charge at your postal or electronic address (indicated in section A), indicating the reference “Personal Data”, specifying the right to be exercised and with respect to what personal data In case of divergence with the company in relation to the processing of your data, you can file a claim with the Data Protection Agency (www.agpd.es).

SECURITY OF YOUR PERSONAL DATA In order to safeguard the security of your personal data, we inform you that we have taken all the technical and organizational measures necessary to guarantee the security of the personal data provided of its alteration, loss. and unauthorized treatments or access.

UPDATE OF YOUR PERSONAL DATA It is important that in order for us to keep your personal data updated, you always inform us whenever there has been any modification in them, otherwise we will not be responsible for the veracity of them. We are not responsible for the privacy policy regarding personal data that you may provide to third parties through the links available on our website. This Privacy Policy can be modified to adapt to the changes that take place on our website, as well as legislative or jurisprudential modifications to personal data that are appearing, so it requires reading, every time you provide us with your data through this Web.

D. RESPONSIBILITIES

By making this website available to the user, we want to offer a quality service, using the utmost diligence in providing it, as well as the technological means used. However, we will not be responsible for the presence of viruses and other elements that may somehow damage the user’s computer system. We do not guarantee that the availability of the service will be continuous and uninterrupted. The USER is forbidden any type of action on our portal that causes an excessive overload of our computer systems, as well as the introduction of viruses, or the installation of robots or software that alter the normal operation of our website. , or in short, may cause damage to our computer systems. The USER assumes all the responsibility derived from the use of our website. The USER acknowledges that he has understood all the information regarding the conditions of use of our portal, and acknowledges that they are sufficient for the exclusion of the error in them, and, therefore, he accepts them fully and expressly.

E. NRC LAW – INSCRIPTION NUMBER IN THE CIVIL REGISTRATION.

According to section 5 of article 73, introduced by number 4, article 208 of the law 2/2014 (CATALONIA), 27 January, fiscal measures, administrative, finances and public sector ( D.O.G.C.– 30 th January ) validation : 31st January 2014, the inscription number on the Catalonia tourism register of businesses and tourist establishments must include all types of advertising announced.

Our NRC are the following :
Aparthotel Costa Encantada > HG 002291
Hotel Marsol > HG 000100
Apartments Blau > ATG 000031
Apartments Condado > ATG 000069